Privacy policy
Last updated: 8 February 2026
GLP Method (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used lawfully, transparently, and securely, in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.
By using our services, communicating with us, or providing your personal information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following personal information:
- Full name and surname
- Contact details (phone number, email address, WhatsApp number)
- Payment and billing information
- Communication records (emails, WhatsApp messages, calls)
We only collect information that is necessary to provide our services safely and effectively.
2. How We Collect Information
Personal information may be collected when you:
- Contact us via WhatsApp, phone, email, or social media
- Purchase or enquire about our services or products
- Voluntarily provide information related to your health or weight loss goals
3. Purpose of Collecting Personal Information
We collect and use your personal information to:
- Maintain accurate client records
- Process payments
- Comply with legal and regulatory requirements
- Improve our services and client experience
Your information will never be used for purposes unrelated to our services without your consent.
4. Health and Medical Information
Any health or medical information you provide is treated as confidential and sensitive.
This information is used strictly to:
- Ensure client safety
- Determine suitability for treatments
- Provide responsible guidance and support
We do not share medical information with third parties unless:
- Required by law, or
- You have given explicit consent
5. Sharing of Personal Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
- Healthcare or service providers involved in your care (where applicable)
- Payment processors (for billing purposes)
- Legal or regulatory authorities if required by law
All third parties are required to maintain confidentiality and data protection standards.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss or damage
- Misuse or disclosure
This includes secure storage, limited access, and responsible handling of data.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes for which it was collected
- Meet legal, medical, or business requirements
Once no longer required, information is securely deleted or anonymised.
8. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction or updating of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to the processing of your personal information
- Withdraw consent at any time
Requests can be made by contacting us directly.
9. Communication & Marketing
We may contact you regarding services you have enquired about or previously used.
You may opt out of marketing communication at any time by notifying us.
10. Cookies & Online Platforms
If applicable, our website or online platforms may use cookies to improve user experience. Cookies do not collect personal information unless you voluntarily provide it.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time.
Any changes will be communicated or published accordingly
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
GLP Method
📱 Chantene: 076 948 2760
📱 Dominique: 066 459 3886
📧 glpmethod@gmail.com